Quality

Quality Management

Our business has grown over the last 26 years with a quality ethos at the heart of everything that we do. Having achieved BS EN ISO 9001:2015, BS OHSAS 18001 and BS EN ISO 14001:2015 accreditations, SCS offer the levels of customer assurance that only a company who strives to set these standards can hope to deliver. 

Our investment in total quality management means that the objectives we set as an organisation are monitor, measure and evaluation (Plan-Do-Review as it is also known) as an on-going process to enable us to achieve the highest possible standards. Our objectives are communicated to all employees and sub-contractors. Practical assistance, coaching and training is given to our teams to demonstrate the same respect and pride in their work whatever their environment.

Quality derives from an employee commitment to service and excellence. Through active mentoring we create a culture where staff have the skills and are empowered to take responsibility for the results of their actions which contributes to the success of the Company.

Alongside our quality guarantee our customers will find it reassuring to know that we have achieved SSIP Worksafe, CHAS, Constructionline, Trustmark and SAFEcontractor status, along with our full time employed NEBOSH and tech-IOSH trained health and safety officer ensuring that our standards are applied and maintained with uniformity to the highest levels across the business.

Excellence

Our pursuit of excellence in our quality of service to our customers is essential to our long-term growth. We build mutually beneficial relationships with customers and suppliers. Customer requirements come first. Quality begins and ends with the customer and we continually strive for improvements in quality and efficiency to get it right first time, every time and to strive to exceed customer expectations whenever possible. This is reflected in our flexibility – both as individuals and as an organisation.

Customer Satisfaction

Quality begins and ends with the customer and we continually strive for improvements in quality and efficiency to get it right first time, every time.

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